Pre-Sales



Q1. How do I know if my domain name is already taken?
A.
You can leave that to us. Our domain name search can check the accessibility and availability of your desired domain name throughout many domain name extensions. Click here to check availability.

Q2. Can I transfer an existing domain name to your servers?
A.
Yes, you can. Just click here to transfer your domain name.

Q3. How can I migrate from another web host to e2webhosts?
A.
  Please download all your website files and database from your old host. Next, upload them on the hosting account created on our server. Create email accounts on the new server. Once you are done with the above, change your domain name DNS to point to ns1.e2webhosts.com and ns2.e2webhosts.com.
We recommend that you carry out the above process on a weekend so that there is minimum disruption in the functioning of your website and emails.

Q4. How long does it take to set up a new hosting account?
A.
Your new hosting account will be created within 12 hours of receipt of your payment.

Q5. I already have a live site with another hosting provider. If I were to move my site to your servers, how long will mysite/ emails be down?
A.
This depends on the duration it will take for the DNS propagation to occur. Typically it takes anywhere between 24-48 hours. We recommend that you change your domain name servers over a weekend.

Q6. How do I make payment for a hosting account?
A.
You can pay for your hosting account by any of the following means:
  1. Paypal
  2. Moneybookers/ Credit Card
  3. Delhi payable Cheque
  4. DD

Q7. What kind of a shopping cart site do you offer with the monthly Ecommerce site plan?
A.
  Click here to View Demo. The shopping cart allows you to create unlimited categories, sub-categories and product pages. You can also customize static pages on the site like About Us, Contact Us.
The shopping cart is integrated with paypal. So you will need a paypal account to accept payments. Integration with a third party credit card payment processor can be done at an additional charge. Please get in touch with us for further details.

Q8. How do I know if I need Linux hosting or Windows hosting?
A.
  You could ask your website developer or check out the extensions of your website files. Are they .php? If yes, then you need Linux Web Hosting. If they are .asp or .aspx, then you need Windows hosting. If you have simple .htm or .html files only, the either of these - Linux Web Hosting or Windows We Hosting could do for you. If you want to delve further, check out this article.

Q9. Can I have more than one domain name hosted on my account?
A.
Of course you can have more than one domain name hosted on your account. You can use add-on domain features on your control panel for this purpose.

Q10. Can I create sub-domains within my account?
A.
Definitely you can, but the number of sub-domains will depend on the plan that you are taking. We allow one sub-domain with the Soho plan, two with the Business plan, five with the Corporate plan and ten with the Ecommerce plan.

Q11. Can you park a domain for me?
A.
Our domain registration services can definitely park a domain for you but it depends on the availability of that particular domain name which you wish to park.

Q12. Do you offer website design and promotion services too?
A.
Proudly we say 'Yes'. We have a completely different efficient team working for us in this field. For more on this respect visit enablingbiz.com.

Q13. Do you provide backups?
A. Yes, we take weekly backups.

Q14. Do you offer unlimited bandwidth and disk space?
A.
Definitely not. Companies that offer unlimited bandwidth and disk space are fake/false. What most of them actually do is over-advertise with the hope that their clients/customers never use their entire bandwidth and if you eally use the entire bandwidth, they somehow cancel your account or charge you for that.


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