Crafty Syntax Live Help

An open source live support solution, Crafty Syntax Live Help (CSLH) helps customer support with live help functionality that can be proactively pushed to visitors to your site or requested by the customer. Crafty Syntax Live Help allows multiple operators, multiple departments, and multiple languages to be used. Written in PHP with MySQL for the database, Crafty Syntax Live Help is free, open source GPL which puns on your server. 

Some other basic features of Crafty Syntax Live Help –  

• Ability to create your own questions.
• Auto inviting visitors.
• Referrer tracking.
• Page tracking.
• Ability to view what the customer is typing as they type.
• Multiple chat sessions.
• Sound alert.
• Leave a message if offline.
• Push URLs
• Quick responses.
• Customizable graphics.
• Multiple operators.

 

Server Features

  High Speed
      Fast Linux Servers

 Reliability
      RedHat Linux 9.0+based hosting

 Performance
       All servers have at least:
         - 2.40GHz processors
         - Minimum 1GB of memory

  Virus & SPAM Protection

Reliable linux servers. Friendly support. That basically sums up your organization for me.